Frequently asked
questions
Everything you need to know about building your storefront.
Getting Started
Do I need a GST number to subscribe?↓
No. Anyone in India can subscribe. We issue a GST-compliant invoice for every payment — add your GSTIN at checkout if you want input credit.
Is there a free trial?↓
Every plan starts with full functionality from day one. You can cancel within 7 days for a full refund if it isn't a fit for your business.
Payments & Billing
Can I pay in INR with UPI / cards / netbanking?↓
Yes. SiteFleet is built for India. All plans are billed in INR, and we support all major payment methods including UPI, credit/debit cards, and netbanking.
Can I cancel my subscription anytime?↓
Yes. You can cancel your subscription from your dashboard at any time. You will retain access to your store until the end of the current billing period.
Store Management
What if I cross my theme generation or order limit?↓
We'll prompt you to upgrade in-app. Your store remains live and continues serving orders; only new theme generations or specific plan-locked features pause until you upgrade.
Can I use my own custom domain?↓
Absolutely. All paid plans allow you to connect your own custom domain (e.g., www.yourbrand.com) to your store.