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Refund policy

How demo 18 handles returns and refunds for orders placed on this website.

Return window

You may request a return within 7 days of delivery, provided the item is unused, in its original packaging and with all tags intact.

Perishable, personal-care and made-to-order items cannot be returned unless they arrive damaged or incorrect.

How to request

Contact us with your order number and a photo if the item is damaged.

Refund timeline

Once the return is received and checked, refunds are issued to the original payment method within 7 working days. Your bank may take a few extra days to show the credit.

Shipping charges

Delivery charges are refunded only when the item was damaged, defective or wrongly shipped.

Contact

Registered address: India.

demo 18
India

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Form follows function.

Swiss-grid design. No nonsense. Just goods that work.

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